:root{font-family:Inter,"Segoe UI","Microsoft YaHei",sans-serif;color:#242337;background:#f3f1ec;--ink:#242337;--muted:#747282;--paper:#fffdfa;--line:#e7e2da;--nav:#171727;--violet:#6157d8;--violet-soft:#eeecff;--coral:#ef8354;--green:#23866f;--red:#c65353;--shadow:0 18px 46px #28243b10}*{box-sizing:border-box}body{margin:0;min-width:320px;background:#f3f1ec;color:var(--ink)}button,input,textarea,select{font:inherit}button{cursor:pointer}a{color:inherit;text-decoration:none}.hidden{display:none!important}.btn{border:1px solid var(--line);background:#fff;border-radius:10px;padding:9px 14px;color:var(--ink);font-size:12px;font-weight:700}.btn:hover{transform:translateY(-1px)}.btn.primary{background:var(--violet);color:#fff;border-color:var(--violet)}.btn.coral{background:var(--coral);color:white;border-color:var(--coral)}.btn.danger{color:var(--red)}.btn.wide{width:100%}.muted{color:var(--muted)}.kicker{font-size:10px;font-weight:800;letter-spacing:.15em;color:var(--violet);text-transform:uppercase}.avatar{width:38px;height:38px;border-radius:13px;display:grid;place-items:center;color:#fff;font-weight:800;flex:none}.front-top{height:70px;background:var(--nav);color:#fff;display:flex;align-items:center;justify-content:space-between;padding:0 clamp(18px,4vw,54px);position:sticky;top:0;z-index:5}.front-brand{display:flex;align-items:center;gap:11px}.front-brand .logo{width:36px;height:36px;border-radius:12px;background:linear-gradient(135deg,#786ded,#ef8354);display:grid;place-items:center;font-weight:900}.front-brand b,.front-brand small{display:block}.front-brand small{color:#aaa8ba;font-size:10px;margin-top:2px}.top-nav{display:flex;align-items:center;gap:5px}.top-nav button{border:0;background:transparent;color:#aaa8ba;padding:9px 12px;border-radius:9px;font-size:12px}.top-nav button.active,.top-nav button:hover{background:#28273b;color:#fff}.user-chip{display:flex;align-items:center;gap:9px;margin-left:10px}.user-chip .avatar{width:31px;height:31px;border-radius:10px}.user-chip span{font-size:11px}.front-layout{max-width:1480px;margin:auto;display:grid;grid-template-columns:230px minmax(0,1fr);min-height:calc(100vh - 70px)}.front-side{padding:28px 18px;border-right:1px solid var(--line)}.side-profile{background:var(--paper);border:1px solid var(--line);border-radius:17px;padding:16px;box-shadow:var(--shadow)}.side-profile-head{display:flex;align-items:center;gap:10px}.side-profile b,.side-profile small{display:block}.side-profile small{color:var(--muted);font-size:10px;margin-top:3px}.side-profile p{font-size:11px;line-height:1.6;color:var(--muted);margin:13px 0 0}.side-menu{display:grid;gap:5px;margin-top:20px}.side-menu button{border:0;background:transparent;border-radius:10px;padding:11px 12px;text-align:left;color:#686677;font-size:12px;display:flex;gap:10px;align-items:center}.side-menu button.active{background:#e7e3dc;color:var(--ink);font-weight:800}.side-menu b{margin-left:auto;background:var(--coral);color:#fff;border-radius:20px;padding:1px 7px;font-size:9px}.privacy-card{margin-top:22px;border:1px dashed #cfc8bd;border-radius:14px;padding:13px;color:#797482;font-size:10px;line-height:1.65}.front-main{padding:30px clamp(18px,3vw,45px) 90px;min-width:0}.hero{background:linear-gradient(125deg,#2e2a58,#5a4fb7 68%,#e57c54);border-radius:22px;color:white;padding:30px;display:flex;align-items:center;justify-content:space-between;gap:25px;box-shadow:0 20px 50px #332d6526}.hero h1{font-size:clamp(23px,3vw,38px);margin:5px 0 9px;letter-spacing:-.04em}.hero p{color:#d8d4ee;max-width:620px;font-size:12px;line-height:1.8;margin:0}.hero-art{font-size:64px;opacity:.8}.section-bar{display:flex;align-items:flex-end;justify-content:space-between;gap:15px;margin:28px 0 15px}.section-bar h2{font-size:20px;margin:4px 0 0}.tools{display:flex;gap:8px;align-items:center}.tools input,.tools select{height:37px;border:1px solid var(--line);background:var(--paper);border-radius:10px;padding:0 11px;font-size:11px;outline-color:#8c85e2}.tools input{width:min(270px,35vw)}.ticket-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.ticket-card{background:var(--paper);border:1px solid var(--line);border-radius:16px;padding:17px;box-shadow:var(--shadow);cursor:pointer;transition:.18s}.ticket-card:hover{transform:translateY(-2px);box-shadow:0 20px 40px #2b273c19}.ticket-owner{display:flex;align-items:center;gap:9px}.ticket-owner .avatar{width:31px;height:31px;border-radius:10px}.ticket-owner b,.ticket-owner small{display:block}.ticket-owner b{font-size:11px}.ticket-owner small{font-size:9px;color:var(--muted);margin-top:2px}.ticket-id{margin-left:auto;font-size:9px;color:#96919b}.ticket-card h3{font-size:15px;margin:14px 0 8px;line-height:1.45}.ticket-card p{font-size:11px;color:#706d79;line-height:1.65;margin:0;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.ticket-foot{display:flex;gap:6px;align-items:center;margin-top:14px}.pill{font-size:9px;padding:4px 8px;border-radius:99px;background:#efedf0;color:#676472;white-space:nowrap}.pill.public{background:#e8f6f0;color:#287b67}.pill.private{background:#eeeaf9;color:#625994}.pill.working{background:#e8f5ef;color:#24745f}.pill.complete{background:#edf0f7;color:#536680}.pill.failed{background:#f9eaea;color:#a84b4b}.ticket-date{margin-left:auto;font-size:9px;color:#99949d}.empty{background:var(--paper);border:1px dashed #cec7bd;border-radius:17px;padding:60px 20px;text-align:center;color:var(--muted);grid-column:1/-1}.detail-overlay{position:fixed;inset:0;background:#171625a8;z-index:10;display:flex;justify-content:flex-end}.detail-drawer{width:min(940px,100%);height:100%;background:#f7f5f1;overflow:auto;box-shadow:-30px 0 70px #09091255}.detail-head{position:sticky;top:0;background:#fffdfaeF;backdrop-filter:blur(12px);border-bottom:1px solid var(--line);padding:16px 22px;display:flex;align-items:center;gap:12px;z-index:2}.detail-head h2{font-size:17px;margin:0;flex:1}.detail-body{padding:22px;display:grid;grid-template-columns:minmax(0,1.1fr) minmax(300px,.9fr);gap:17px}.detail-column{min-width:0}.card{background:var(--paper);border:1px solid var(--line);border-radius:15px;padding:17px;margin-bottom:14px}.card h3{font-size:12px;margin:0 0 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p{max-width:580px;color:#b9b6ca;line-height:1.8;font-size:13px}.auth-card{padding:45px clamp(24px,6vw,80px);display:flex;flex-direction:column;justify-content:center;background:#fffdfa}.auth-card h2{font-size:24px;margin:5px 0}.auth-card>p{font-size:11px;color:var(--muted)}.auth-switch{border:0;background:none;color:var(--violet);margin-top:14px;font-size:11px}.setup-body{min-height:100vh;display:grid;place-items:center;padding:20px;background:#f3f1ec}.setup-card{width:min(590px,100%);background:#fff;border:1px solid var(--line);border-radius:20px;padding:28px;box-shadow:var(--shadow)}.setup-brand{display:flex;gap:10px;align-items:center}.setup-brand>span{width:38px;height:38px;background:#171727;color:#fff;border-radius:12px;display:grid;place-items:center;font-weight:900}.setup-brand b,.setup-brand small{display:block}.setup-brand small{font-size:9px;color:var(--muted)}.setup-card h1{font-size:23px;margin:25px 0 5px}.alert{padding:12px;border-radius:11px;background:#f1eef8;font-size:11px;line-height:1.6;margin:14px 0}.alert.success{background:#e9f6ef;color:#276d59}.alert.error{background:#faeaea;color:#a94747}.credential-note{background:#171727;color:#fff;border-radius:14px;padding:15px;margin:18px 0}.credential-note b,.credential-note span,.credential-note small{display:block}.credential-note span{margin-top:8px}.credential-note small{color:#aaa8ba;margin-top:5px}.mobile-nav{display:none}@media(max-width:900px){.front-layout{grid-template-columns:1fr}.front-side{display:none}.ticket-grid{grid-template-columns:1fr}.detail-body{grid-template-columns:1fr}.chat-card{height:auto;min-height:500px}.top-nav{display:none}.mobile-nav{position:fixed;left:0;right:0;bottom:0;height:62px;background:#fff;border-top:1px solid var(--line);display:flex;z-index:6}.mobile-nav button{flex:1;border:0;background:#fff;color:#777382;font-size:9px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:4px}.mobile-nav button span{font-size:17px}.mobile-nav button.active{color:var(--violet);font-weight:800}.front-main{padding-bottom:85px}.hero-art{display:none}}@media(max-width:620px){.front-top{height:58px;padding:0 13px}.front-brand small,.user-chip span{display:none}.front-layout{min-height:calc(100vh - 58px)}.front-main{padding:16px 12px 80px}.hero{padding:21px;border-radius:17px}.hero h1{font-size:23px}.section-bar{display:block}.tools{margin-top:12px}.tools input{width:100%}.ticket-grid{gap:10px}.detail-head{padding:12px}.detail-body{padding:12px}.detail-drawer{width:100%}.meta-grid{grid-template-columns:1fr 1fr}.auth-page{display:block}.auth-visual{display:none}.auth-card{min-height:100vh;padding:30px 22px}.grid2{grid-template-columns:1fr}.modal{padding:18px}.setup-card{padding:21px}}